Hello Sandy & Gary!
I wanted to let you know I received your package yesterday and I am so impressed! The artwork is even more beautiful than I'd imagined. Thank you so much for finding these wonderful artists and bringing their work to a western audience.
-Holly Yarbrough.
I've been overwhelmed with more than 30 emails per day (with many complex questions, that's up to 5 hours of email replies each day).
I had a choice of raising artwork prices, charging a fee for answers, or starting the Asian art forum.
By starting the forum, I think I chose the best option for myself & my beloved customers.
This also works out well for me, as the same question you ask on our forum may help 10 other customers who want the same information. This has reduced my question and answer workload by nearly 50%!
The result: We've avoided raising artwork prices for everyone!
Please do not use email for general questions, inquiries about custom artwork, appraisals, tattoos, etc.
For such questions, please use Our Asian Art Forum instead.
Order inquiries or problems...
If you are having an issue of any kind with an order you have placed, feel welcome to post an order inquiry on our forum or email me.
Please be sure to include the name that you used when you placed your order, OR your 5-digit order number.
You may not receive a reply if you send an email regarding a topic that belongs on our forum.
Please make your inquiries about your order, appointments to come to our San Diego gallery, or issues of a private matter to this email address:
I've been getting up to 10,000 spam emails each week, so consider using our forum if at all possible. Sometimes email replies take longer when I have to sort through thousands of spams to find your email message.
Address & Phone Number
San Diego Gallery, Photo Studio & Shipping Location:
Oriental Outpost
3047 University Ave - Suite 204
San Diego, CA 92104
We also have a workshop and office in Beijing as well as a representative in Guilin.
If you are coming to China, we may be able to arrange a tour of our Beijing workshop or a meeting with our rep in Guilin.
We are open by appointment if you'd like to come in and pick up your Asian art order.
To make an appointment, please post a request on our forum, use the email address above, or send me an SMS to let me know the time and date you'd like to come in.
If you are having an "Asian Art Emergency" here are more ways to contact me...
USA: +1.619.825.0358 I have the world's worse voice mail service, so if you don't reach me directly, you are better off using another method to contact me. I am rarely able to properly retreive voicemails on this number.
If you have a quick question, you can send me a text message from your mobile phone. 1.619.807.3144
Text messages are cheaper than the rates to take calls, and most of the time, I will have to look something up and get back to you anyway. So please just text and don't call on this number.
China: 86.10.136.1125.4071 (I'm not in China at the moment, so the person who answers this phone only speaks Chinese).
